One of the founding members of Communispace Corporation, Julie has been instrumental in designing and continually evolving Communispace's online community offering. She leads an Innovation and Research Group with a dual mission of uncovering new patterns and trends in online community behavior and testing new techniques and technologies for engaging people in online communities and social networks. Her group's work has been widely published and it has transformed Communispace's ability to help companies hardwire the voice of the customer into their businesses. Recently published research includes 21st Century Market Research, Why Size Matters, Who Are These People and The Sandwich Situation.
In her life before Communispace, Julie served as manager of learning design for Omega Performance and for Micromentor. Her background also includes consulting and developing training materials for clients in the pharmaceutical, health care, telecommunications, and financial services industries. Julie received many awards in her 15 years in multimedia, including four New Media InVision awards, an Online Learning award, and three CINDY awards.
Before becoming a multimedia learning designer, Julie ran the publications and training department of a large software company, worked as a technical and marketing communications writer, managed continuing professional education programs for practitioners in the field of lifelong learning, and worked as a psychiatric aide and as a labor organizer.
Julie is simply not your average marketing industry executive. She has an Ed.M. in Interactive Technology from the Harvard Graduate School of Education, and a BA in Creative Writing and Psychology from the University of Michigan. She is a recipient of the Hopwood Award for creative writing, writes book reviews monthly for The Boston Globe, and has had essays and short fiction widely published in obscure literary journals. She spends her non-working hours playing saxophone (an untalented amateur), sleeping (which is seriously underrated), listening to jazz, hiking, doing yoga, reading history, writing fiction, swimming across Walden Pond, hanging out with her husband Mark, and enjoying her two grown daughters (in whose lives she never meddles...).