From recruiting through facilitation and insight mining, throughout our strategic partnership, every action we take will directly support your learning agenda and business goals.
Our disciplined, proven approach differentiates the work and the results
of a private online community.
We start by carefully recruiting the people you want to talk to and invite them to join your community. Expert facilitators engage the members regularly to build familiarity and habit as your customers start to view the community as their own.
At the heart of every Communispace community is a unique blend of social science and technology. A lively intimate place designed and facilitated to engage customers. The community is powered by our own enterprise-class software tools that dig deeply to get the most out of every conversation.
Each Communispace community provides a host of interactive experiences—each one designed to elicit rich and actionable insights from members. Your dedicated team of community managers regularly report and spotlight actionable ideas, potentially game-changing customer insights, emerging trends and urgent issues. No other provider, online or off, delivers so many ways to tap into your customers for fast and thoughtful responses and ideas.