We have had the privilege of partnering with over 100 client organizations from a range of industries to create powerhouse business-to-consumer and business-to-business communities that deliver the voice of the customer. Here is a partial list of current clients.

AARP Hewlett-Packard
Alberto-Culver Hilton
Arnold Worldwide Intel
Atlanta Journal Constitution Intercontinental Hotel Group
Avon Jockey
BEHR Kellogg
Best Buy Kraft Foods
Cadbury Schweppes Los Angeles Times
Campbell Soup Company Mattel
Capital One Meredith Corporation
CDW National Comprehensive Cancer Network (NCCN)
Centra Nestlé Purina
Charles Schwab Network Solutions
Chicago Tribune Novartis
Citrix PepsiCo
Colgate-Palmolive Philips
ConAgra Quaker
COTY RC2
Cox Enterprises Reckitt Benckiser
EarthLink Reebok
Eons Scholastic
Foster Farms Sprint Nextel
Frito-Lay Starwood Hotels and Resorts
Gartner TJX Companies Inc.
Godiva Tyson Foods
GSK Consumer Healthcare Unilever
Hallmark Verizon Wireless
Hasbro Welch's
Health Care Service Corporation WellPoint

Research & Innovation

Our most recent white paper

  1. Influence: Exploring Perspective in Private Customer Communities

In this original research, we expanded the scope of traditional influence theory and looked at influence from both the recipient and source perspectives, and emerged with insights about influence as a process rooted in relationships.