Our clients are changing the way they listen to customers.Private customer communities give them the power.
We have had the privilege of partnering with over 100 client organizations from a range of industries to create powerhouse business-to-consumer and business-to-business communities that deliver the voice of the customer. Here is a partial list of current clients.
AARP
Hewlett-Packard
Alberto-Culver
Hilton
Arnold Worldwide
Intel
Atlanta Journal Constitution
Intercontinental Hotel Group
Avon
Jockey
BEHR
Kellogg
Best Buy
Kraft Foods
Cadbury Schweppes
Los Angeles Times
Campbell Soup Company
Mattel
Capital One
Meredith Corporation
CDW
National Comprehensive Cancer Network (NCCN)
Centra
Nestlé Purina
Charles Schwab
Network Solutions
Chicago Tribune
Novartis
Citrix
PepsiCo
Colgate-Palmolive
Philips
ConAgra
Quaker
COTY
RC2
Cox Enterprises
Reckitt Benckiser
EarthLink
Reebok
Eons
Scholastic
Foster Farms
Sprint Nextel
Frito-Lay
Starwood Hotels and Resorts
Gartner
TJX Companies Inc.
Godiva
Tyson Foods
GSK Consumer Healthcare
Unilever
Hallmark
Verizon Wireless
Hasbro
Welch's
Health Care Service Corporation
WellPoint
Research & Innovation
Our most recent white paper
- Influence: Exploring Perspective in Private Customer Communities
In this original research, we expanded the scope of traditional influence theory and looked at influence from both the recipient and source perspectives, and emerged with insights about influence as a process rooted in relationships.