Nobody brings the Communispace story to life as well as our clients.
Companies say they want to get close to their customers—to understand them better, to make smarter decisions, to find the next big thing, to keep loyal customers, to beat out the competition—but how? Here's what some of our clients have been able to do using our private online communities.
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| An interview with a leading healthcare insurance executive on using communities to support growth and innovation "We use the feedback and input from members for strategic planning in areas like new product development and to enhance the customer service experience.” – Healthcare Insurance Executive  | DOWNLOAD PDF
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| Capturing a new audience for SchwabSchwab's Communispace community gave them deep insight into GenX attitudes and mindset about money  |
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| Forrester Research Case Study: How KLM Expanded The Influence of Market Research With its "In Touch" CommunityAir France KLM's "In Touch" Community Increases Efficiences in Air France KLM's Multicountry Research
by Tamara Barber, with Reinke Reitsma and Erica Sorensen  | DOWNLOAD PDF
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| CDW: B2B pioneer bringing customers inside, 24/7. In an effort to truly understand their customers and purchasing habits, CDW saves an estimated $4Million.  | DOWNLOAD PDF
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| Cliff Freeman partners with CommunispaceCommunities help Cliff Freeman's upscale casual dining restaurant client develop a new creative TV campaign that lifted sales  | DOWNLOAD PDF
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| Euro RSCG partners with CommunispaceEuro RSCG partners with Communispace to understand the “ultimate” online/digital credit card experience  | DOWNLOAD PDF
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| Listening to a New GenerationFrucor’s V Fuel Zone Communispace Community Taps into the Pulse of Gen-Y  | DOWNLOAD PDF
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| GlaxoSmithKline Consumer Healthcare: Making customers the center of gravity to develop a blockbuster drug launchGlaxoSmithKline developed its alli weight loss product and $155 million market launch with a community every step of the way.  | DOWNLOAD PDF
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| Hallmark Idea Exchange and Project HaHa! Keep moms coming back to stores and loving updated products. Hallmark engaged 200 mothers of young children to brainstorm ideas to better understand how people’s sense of humor was changing in an effort to retune its Classic Humor and Shoebox card lines.  | DOWNLOAD PDF
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| Kraft's South Beach Diet: Customers co-create 48 products THEY want to buyKraft's South Beach Diet lets consumers co-create a line of 48 branded products that became a $100 million success story in its first six months.  | DOWNLOAD PDF
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| Meredith’s Silver Bullet: Leading with Market Knowledge and Innovation. Women are Talking. We are Listening.Meredith leveraged Real Women Talking to help them listen to women and uncover the "whys" driving their consumer behavior.  | DOWNLOAD PDF
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| NCCN: Walking in the shoes of cancer patients to improve the quality of life.Cancer treatment centers get first-hand experience they need to drastically improve their patient-education approaches and how they deliver an overall support program.  | DOWNLOAD PDF
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| The Martin Agency partners with CommunispaceCommunities helped infuse the voice of the customer into The Martin Agency's creative process, and harnessed that voice as part of their new business efforts.  | DOWNLOAD PDF
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| Use Only As Directed: How Pharmaceutical and Life Science Companies Can Safely Employ Social MediaThanks to FDA mandates, medicine labels are clear about indicated uses and sternly warn consumers to use drugs only as directed. But despite the early and avid adoption of social media by professionals and patients alike, the FDA has not yet issued any explicit guidelines governing its use.  | DOWNLOAD PDF
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