Communispace. Private Online Communities. Engage and listen to your customers.

What we do

Since 1999, we have created and managed more than 300 online customer communities to help our clients deeply engage with, and listen to, customers in ways that deliver extraordinary insights, generating phenomenal business results. We enable companies to operationalize what it really means to be close to the customer throughout their organization by offering full service community capabilities--from strategic planning and design to member recruitment to expert facilitation, and customer insights and analysis reporting.

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Who we are

Our Team

An expert team of dedicated and passionate professionals ready to help you connect with the voice of the customer.Get to know usJoin our team

Our Clients

A world-class group of customer-focused organizations who use b2b and b2c communities to get close to their customers and grow their businesses.Learn more

Verbatim

Hot Topics 
Who Owns the Data?
At Communispace, I listen to a lot of community member conversations. Our Communities help companies listen to the voice of their customers 24/7 in a private, online environment that bears some similarities to other social networks. So it’s inevitable that…
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Where, Indeed, is Waldo? Or, on the necessity of analysis
I want to formulate a notion about the role of analysis in determining what we are happy to call the truth. I know—a rather grand ambition for a blog post. But I think by raising this issue we will find ourselves fairly quickly at the heart of a process critical to our work…
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4 Different Approaches to a Turnaround
As companies pull themselves out from the recession, many are turning their businesses around. For some, the turns are mere adjustments in course. But for others, such as auto makers and banks, they are faced with challenges critical to their survival...
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